Frequently Asked Questions

I was involved in an accident, what is the first thing I need to do to have my car repaired?

You will need to bring in your car or have it towed to an auto repair shop of your choice. Bel-Red Auto Rebuild will provide a free estimate of damage for your automobile. Bel-Red Auto Rebuild will work directly with your insurance company to insure a complete and thorough repair with a written Lifetime Guarantee.

How long will it take to repair my car and what if it takes longer than expected?

Your car was damaged in an instant but, unfortunately, the repair is sometimes affected by unexpected problems such as, hidden damage (once the visible damage is removed there are at times, broken or damaged parts and structural defects revealed), parts availability, timely responses from your insurance company. When additional damage is found your insurance company sends their own inspector out to inspect the damages and assess what needs to be done. Our goal is to have your car completed and back to you as soon as possible.

What about the paint match? I do not want the repair to be a different color than the rest of the car.

Our technicians are among the most highly qualified in their specific field. Paint color match is done with a code through the manufacturer of your automobile. Our technician mixes the paint using that code, the technician then tests the paint mix to the color of your car. Once we find a match that is perfect or near perfect it is applied to your auto.

What are my rights as a consumer? Can I take my auto to the repair company of my choice?

You may take your car to the repair shop of your choice. Your rights are protected through the Insurance Commission of the State of Washington. Insurance companies cannot tell you where to take your automobile for repair. Please research the repair shops in your area and find the shop that will meet your specific needs.

Some insurance companies will try to steer you away to a direct repair shop of their choice. This is not always in your best interest. All repair shops guarantee their work THE INSURANCE COMPANIES DO NOT.

What if I notice a problem after I have my automobile for a while?

Bel-Red Auto Rebuild has a lifetime guarantee which is unsurpassed in the automotive industry. We have been in business over 35 years. We will guarantee the repair for as long as you own the auto. If you have any questions about the repair or have a problem please contact us and we will take care of the problem.

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